Contact Us

If you have any questions, concerns, or need assistance, our team at Walksy Pet is here to help.

Customer Support

We aim to respond to all enquiries within 24–48 hours (Monday to Friday).

Email:
contact@walksypets.co.uk

Support Topics

You can contact us regarding:

• Order enquiries
• Shipping updates
• Returns and refunds
• Product information
• General support

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed

Response Time

We aim to respond to all emails within 1–2 working days. During busy periods, responses may take slightly longer.

Important Information

Please include your order number (if applicable) in your message so we can assist you more efficiently.

Thank you for choosing Walksy Pet.